If there is a practitioner in your area claiming to be a Certified Massage Therapist or performing massage therapy, and you wish to file a complaint, please contact the Indiana Attorney General’s office. You must file a complaint as AMTA Indiana cannot do this on your behalf. A complaint may also be filed if someone has sustained what they feel is a violation of the Rules and Regulations of Practice for Massage Therapists (read at www.in.gov/pla/massage.html)
The website for the AG office is www.in.gov/attorneygeneral/consumer
You can file a consumer complaint with the Office of the Attorney General online or by filling out a printable form. Regardless of whether you're filing a complaint online or using the printable form, you must complete, print, sign and mail the complaint form, along with copies (please do NOT send them your originals), of all relevant supporting documentation to the following address:
Consumer Protection Division
Office of the Indiana Attorney General
302 W. Washington St., 5th Floor
Indianapolis, IN 46204
You can also request a complaint form by calling 1.800.382.5516 or 317.232.6330.